Hi, I'm Sudipta
Senior software engineer in Auckland. I design backend and integration architecture for AI products — right now, voice agents that answer the phone for US medical clinics.
SG

About

I'm a software engineer in Auckland with ten years of building and running production SaaS. I own backend and integration architecture at two Y Combinator companies: Simbie AI, an agentic voice AI platform for US healthcare, and TimeTackle, a calendar analytics product I've been a founding engineer on since 2021.

The work I like most sits where systems meet: agent harnesses and MCP servers, call routing, CRM and EHR integrations, webhooks that have to be idempotent, and the observability that tells you when any of it has quietly stopped working. Most of it handles patient or enterprise data, so security and privacy are part of the design, not a pass at the end. I write about that work on the blog.

Before New Zealand I spent six and a half years at Brain Station 23 in Dhaka and left as a Staff Software Engineer and technical lead, owning technical direction for US startup clients. Along the way I worked on AXAR AI, an open-source TypeScript agent framework, and taught React and AWS to bootcamp cohorts.

I'm finishing a Master of Applied Technology at Unitec. My thesis asks why voice biometric models fail on populations they weren't trained on, and how to set decision thresholds honestly when they do. Same signal I work with all day, different question.

Open to senior backend, platform and AI engineering roles in New Zealand.

Work Experience

Agentic AI platform for US healthcare: voice agents answer patient calls, route them across clinic phone lines and write into EHR systems. I built the agent harness and a config-driven multi-agent service with multi-model support (including AWS Bedrock), plus a visual agent builder with YAML configs and versioning; the platform runs 187+ production voice agents. I designed call-transfer routing — scenario-based routing to the right line, cross-office transfers that carry hand-off context, warm transfer to live staff, and a fallback that files a message into the EHR as a telephone encounter. I also built the call simulation and agent evaluation framework, an OAuth-gated MCP server for phone-call operations, HIPAA Safe Harbor PHI scrubbing for transcripts, and cut call exports from 25–30 minutes to about one minute by isolating heavy Celery tasks and right-sizing the API worker.simbie.ai

B2B time-tracking and analytics SaaS that syncs Google and Outlook calendars with CRMs, HR and practice-management systems (engaged through Brain Station 23 until April 2025). I architected the integration platform — standardised auth, ownership, capabilities and lifecycle behind feature flags, with an observability baseline and a provider-agnostic data model so a new practice-management system plugs into one service. I built two-way CRM sync with webhook dedupe, Redis-claimed record creation and retries; the rule-based auto-tagging engine and AI tag prediction; and an in-app AI assistant plus an MCP server with MCP-scoped OAuth tokens, published in the ChatGPT and Claude connector directories. I lead SOC 2 preparation, and cut GCP spend 50% by moving services to Cloud Run.timetackle.com

Software services company. I led client engineering teams for US startups, including two Y Combinator companies, owning technical direction, design and code review, and mentoring. On AXAR AI, an open-source TypeScript agent framework, I worked on a type-first architecture with decorators and dependency injection, streamed responses, real-time logging and the release CI to npm and JSR. I led the build of HighTime AI's cross-platform Electron desktop app with Zoom integration, speech-to-text and GPT-3.5 call analysis, and on Meed Banking Club built money transfer with rewards, push notifications and biometric authentication.brainstation-23.com

One of four instructors on a four-month front-end bootcamp — 16 live classes, weekly assessments, and a mid-term and final project. I owned the React module and taught it as four two-hour classes: components and JSX, then routing and state, then custom hooks and composition, then APIs, Context and Redux. I wrote the slides and a worked codebase for each class, which are public at github.com/uaday/learnReact.hdnb.net

Wrote and taught the Cloud Computing with AWS section of Bohubrihi's full stack web development career track, alongside my day job. The track is a six-month programme aimed at people moving into their first developer role.bohubrihi.com

Designed a training and exam platform for a leading pharmaceutical company that sustained about 2,000 concurrent users at peak, with iOS and Android biometric authentication. Also full-stack and mobile work for NGO and enterprise clients, including quality-control tooling for BRAC's Human Rights and Legal Aid Services.

Skills

TypeScript
Node.js
NestJS
PHP
Java
Spring Boot
React
Next.js
Distributed Systems
Event-driven Integrations
Webhooks & Idempotent Sync
OAuth 2.0
PostgreSQL
MySQL
MongoDB
Redis
AWS
GCP Cloud Run
Docker
CI/CD
OpenTelemetry
Agent Harnesses
Multi-agent Orchestration
MCP Servers
Voice Agents (Retell AI, Twilio)
Agent Evaluation
AWS Bedrock
RAG
FHIR
SOC 2
HIPAA De-identification
Model Calibration
Python (Celery)
Selected Work

Things I've shipped

Production voice agents in healthcare, an integration platform and MCP server for a calendar analytics product, and an open-source agent framework. Each card links to a write-up on how it was built.

Simbie AI — healthcare voice agents

Voice agents that answer patient calls for US clinics, route them across phone lines and write into the EHR. I built the agent harness, the config-driven multi-agent service and the call-transfer routing behind 187+ production agents, plus the simulation framework that tests agents without touching a real EHR. Isolating heavy Celery tasks took call exports from 25–30 minutes to about one.

TypeScript
Node.js
Next.js
Retell AI
Twilio
MCP
AWS Bedrock
PostgreSQL
Redis
OpenTelemetry

TimeTackle — integration platform & MCP server

Calendar analytics that syncs Google and Outlook with CRMs and practice-management systems. I architected the integration platform behind it — standardised auth, lifecycle and a provider-agnostic data model — built two-way CRM sync that doesn't create duplicates, and shipped an MCP server with MCP-scoped OAuth tokens that's listed in the ChatGPT and Claude connector directories. Moving services to Cloud Run halved the GCP bill.

PHP
TypeScript
Node.js
React
Java
MCP
OAuth 2.0
GCP Cloud Run
PostgreSQL
MySQL
Redis

AXAR AI

Open-source TypeScript framework for building production LLM agents — type-first, model-agnostic, with decorators and dependency injection instead of hidden magic. 163 stars. I worked on streamed responses and real-time logging, and built the release pipeline that publishes to both npm and JSR.

TypeScript
LLM Agents
OpenAI
Anthropic
Gemini
CI/CD
npm
JSR

HighTime AI

An AI sales workspace (YC W21) for people who live in back-to-back calls. I led the build of the cross-platform Electron desktop app: it hooks into Zoom, transcribes each call with Recall AI, and uses GPT-3.5 to analyse what was said and draft the follow-up, so the admin tail of every meeting becomes one click.

TypeScript
React
Node.js
Electron
Java
Spring Boot
GPT-3.5 Turbo
Recall AI
Zoom API
GCP

Meed Banking Club

A US social banking app that put checking, a line of credit and savings behind one balance and paid cash rewards on spending. I built money transfer with rewards, push notifications and iOS/Android biometric authentication, and wrote the end-to-end tests.

React
Ionic
Node.js
JavaScript
REST API
Contact

Get in Touch

I'm open to senior backend, platform and AI engineering roles in New Zealand. The fastest way to reach me is email — I read everything and reply to anything that isn't a mass mailout.